Returns + Exchange Policy

Standard Return Policy

You can initiate a return for most new and unused items within 15 days of purchase for a refund.* You must return items in new or unused condition with all original materials included with the purchase or shipment. If mailed, we must receive your returned items at our processing facility within 20 days of delivery. All returned items are inspected.

If the return is a result of our error or defective product, we will refund the full cost of the merchandise and shipping charges.

If you initiate a return after 20 days, we may issue a partial refund* depending on elapsed time and condition of merchandise. Damaged and used items are non-refundable.

*This return policy does not apply to non-wearable products, which are non-refundable, unless defective or due to our error. If defective or due to our error, we will inspect the item and determine if a partial or full refund may be issued.

Defective Product and Returns Due to Our Error

You may return defective items, items damaged at the time of receipt, and incorrect items received without penalty.** Your return shipping charges will be waived.

When your return is received, we inspect the item and provide a replacement or issue a refund. If the product is not defective, return shipping fees will apply and/or a partial refund may be issued.

Products Returned After 30 days

Because products devalue over time, we offer partial refunds for items returned over 30 days after delivery.

We may reduce the refund based on the condition of the merchandise.

We may also deduct the original and return shipping charges from your refund.

If we send you a replacement item, we must receive the original item at our mailing address within 30 days your return initiation. Otherwise, we will charge you full price for the replacement item.

Please submit an email from our contact us page and provide descriptive details on why you are returning the item(s).